NOVAVO Legal
Novavo sells digital products and digital app access. No physical product is shipped.
Updated: June 1, 2026After successful payment or trial activation, access is provided electronically through the app and, where applicable, by email to the address entered during account creation or checkout.
Paid access is activated after payment confirmation through the electronic delivery flow described on the website or in checkout.
Digital delivery is intended to happen shortly after successful payment confirmation or trial activation. If a technical access issue occurs, contact support so access can be checked or restored.
Customers need a device with a modern web browser and an internet connection. Certain functions may require account login, local storage, email access, or access to Stripe Checkout.
Because the product is digital, no shipping costs apply.
If login, trial, or paid access does not work, contact support@novavo.uk. We can verify the order and provide a reasonable solution.
Monthly subscriptions renew automatically every month until cancelled. Cancellation is possible at any time with effect at the end of the current monthly billing period.
Digital products and digital access cannot be physically returned. Consumers still have statutory rights, including the statutory right of withdrawal described in the cancellation policy.
Voluntary refunds may be offered case by case, for example for technical problems, duplicate payment, or accidental purchase. This does not limit statutory rights.
The product is for general information, cooking, and meal planning. It is not medical advice, nutrition counseling, diagnosis, treatment, or professional healthcare guidance.